User Guide
How to set up and run your society, one chapter per area
Where to start
New to the system? Start with the First-time setup checklist and follow it from top to bottom, then read Welcome and tour to find your way around. Already running? Jump straight to the chapter for the screen you are working on.
Getting started
Society setup
domain
3. Society profile and logo
Your society's registered details, tax numbers and sidebar logo.
apartment
4. Towers, floors and flats
Building the property structure, flat types, and archiving or restoring units.
group
5. Residents
Owners, co-owners, tenants, family members, documents, moving out and resident history.
upload_file
6. Bulk import
Loading towers, flats and residents from a spreadsheet, and fixing rows that fail.
Accounting
Billing
tune
10. Billing settings
Financial year, waiver switches, fee types, billing frequencies and payment ledgers.
receipt_long
11. Billing rules
Defining what each flat is charged, how often, with what penalty and GST.
play_circle
12. Generating bills
Previewing and running bill generation, and raising a one-off additional bill.
description
13. Invoices and payments
Invoice statuses, recording payments, cheques, receipts, overdue and penalties.
account_balance_wallet
14. Advance payments
Money received before a bill: recording it, clearing cheques, the flat wallet, refunds and opening balances.
percent
15. Waivers
Requesting, approving and rejecting a waiver on an invoice.
credit_card
16. Online payments (Razorpay)
Connecting the society's own Razorpay account so residents can pay online.
Operations
payments
17. Petty cash
Setting up the vault, top-ups, expenses, approvals and closing a period.
storefront
18. Vendors
Vendor records, contracts and renewals, and vendor expenses.
paid
19. Other income
Recording hall bookings, shop rent and other non-maintenance income.
inventory_2
20. Assets
The asset register, warranty and contract expiry, and the service log.
Administration
admin_panel_settings
22. Roles and permissions
Creating staff logins and deciding what each one can see and do.
person
23. What residents see
The resident login: My Invoices, paying online and My Ledger.
help
24. Troubleshooting and glossary
Common problems, the emails the system sends, and accounting terms.